Terms and Conditions - Pravaayu.com
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Terms and Conditions
The following terms and conditions will be deemed to have been accepted by the user on the usage of the website www.pravaayu.com. You are requested to read them carefully before you use the services of the site, referred to as ‘digital assets’.
The digital assets are owned and maintained by Pravaayu Healthcare Pvt Limited (Pravaayu Healthcare), having its registered office at 603, Suvidha Pearl, PM Road, Vile Parle E, Mumbai-57. Pravaayu Healthcare reserves the right to make changes to the digital assets and the terms, conditions and disclaimers at any time and without prior information to the customers of the services.
Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party or manufacturer or brand owner and so expressly mentioned, Pravaayu Healthcare owns all Intellectual Property Rights to and into the digital assets, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, trademarks, trade names, service marks, designs, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from this Website without obtaining authorization from Pravaayu Healthcare.
User Security
By registering with the digital assets you can access treatment, medicine details, and book appointments electronically. You are responsible for using the digital assets in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
Pravaayu Healthcare makes no warranty for any damage suffered by customers from use of the services across all digital assets.Furthermore,it makes NO warranty that:
The information on the digital assets is a substitute to proper consultation and treatment from a Pravaayu Healthcare Doctor, or other registered medical practitioners;
  • The digital assets will be available on an uninterrupted, timely, secure, or error free basis;
  • The results that may be obtained from the use of the digital assets or any services offered through the digital assets will treat any disease.
Usage Restrictions
You agree not to use the digital assets for any of the following purposes:
  • Circulate or spread any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Convey material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer / network systems which may include Interfering with any other person’s use or enjoyment of the Website
  • Breaching any applicable laws.
  • Interfering or disrupting networks or websites connected to the digital assets.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of Pravaayu Healthcare.
  • Any activity which results in manipulation, defacement, hijacking, hacking, etc., of the Website.
  • Use the digital assets to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity.
  • Engage in any fraudulent, abusive or illegal activity, including but not limited to any prohibited activity outlined in the Information Technology Act, 2000, communication or solicitation designed or intended to fraudulently obtain the password or any private information of any use
  • Cache or permit caching by any person.
  • Rent, lease, sell, sublicense, or lend your access to the digital assets.
Limitation Of Liability
In no event will we be liable for damages of any kind , including, without limitation , direct , incidental ,consequential damages (including, but not limited to, damages for lost profits , business interruption , and loss of programs or information) arising out of the use of or inability to use our digital assets, or any information provided on the digital assets, or in the products any claim attributable to errors, omission , or other inaccuracies in the products or interpretations thereof.
User agrees to indemnify, defend and hold Pravaayu Healthcare or its owners harmless from and against all losses, expenses, damages and cost, including reasonable attorney’s fees, arising out of or related to any misuse by the user of the content and services provided on the digital assets.
Governing Law
The laws of India shall apply and courts in Mumbai, Maharashtra shall have jurisdiction in respect of all the terms, conditions and disclaimers. The firm reserves the right to make changes to the digital assets and the terms, conditions and disclaimers at any time and without information to the customer/customers of the services.
Software Available on the Digital Assets
Software or information (if any) that is made available for use or download from the digital assets ("Software") is the copyrighted work of Pravaayu Healthcare and/or its Licensors. Your use of the Software is governed by the terms of the end user license agreement (“License Agreement”), if any, which accompanies or is included in the Software. You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

User agrees to indemnify, defend and hold Pravaayu Healthcare or its owners harmless from and against all losses, expenses, damages and cost, including reasonable attorney’s fees, arising out of or related to any misuse by the user of the content and services provided on the digital Notices under these Terms may be given by Pravaayu Healthcare and the Customer in writing by delivering them by hand or by sending them by post to the last address given by the Customer and in the case of Pravaayu Healthcare to the contact address mentioned on the digital assets.

In addition, Pravaayu Healthcare may also publish notices of general nature, which are applicable to all Visitors or Customers in a newspaper or on its digital assets. Such notices shall have the same effect as a notice served individually to each Visitor or Customer.

In the case of hand delivery, cable, telex, facsimile notices or electronic communication, notices or instructions will be deemed served 7 days after posting or upon receipt as the case may be. Documents, which may be sent by electronic communication between the parties, may be in the form of an electronic mail, an electronic mail attachment, or in the form of an available download from the digital assets. Pravaayu Healthcare shall be deemed to have fulfilled any legal obligation to deliver to the Customer, if any such document is sent via electronic delivery at the electronic mail id last provided by the Visitor or Customer. Any instructions received from the Customer/Visitor by means of electronic delivery or by facsimile would be deemed to have been sent on paper.

Modification of These Terms of Use
Pravaayu Healthcare reserves the right to change the terms, conditions and notices under which the digital assets are offered, including but not limited to the charges, if any, associated with the use of the digital assets. It shall be the sole responsibility of the user to regularly review these terms and conditions. The user’s continued use of the digital assets shall constitute his/her/its acceptance of any such changes to this policy.
Information on Products and Services
The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and does not constitute a recommendation to buy any products, etc. discussed therein by Pravaayu Healthcare.
Any decisions will be based solely on your own discretion and evaluation of the products of Pravaayu Healthcare and your need for the same. While adequate care would be taken to ensure completeness, accuracy etc. of the information/services provided, Pravaayu Healthcare shall in no circumstances be liable for any loss or damage caused by your reliance on information obtained through this Website. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on this Website. You should consult your own legal counsel, business Advisor and tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is sought or given.
Security Practices and Procedures
Our Company complies with reasonable security practices and procedures to protect the sensitive and personal information collected by us. Regular audits are conducted to ensure that reasonable security practices and procedures are in place.
Additional Terms and Conditions
  • You are accepting these terms and conditions (after having read, understood and accepted the brochure/ prospectus/ sales literature/ terms and conditions of the Policy as available on the Company’s website) and declare and confirm that all the statements made by you herein/ documents submitted, if any, are complete and accurate and you have complied with the need to disclose all the material facts for considering your acceptance which shall be the basis of contract with the Company.
  • You understand that the Policy shall become void at the Company’s option, in the event of any untrue or incorrect statement, misrepresentation, non-description or non-disclosure of any material fact, in the proposal form/personal statement, declaration and connected documents or any material information having been withheld by you or anyone acting on your behalf.
  • You consent to and authorize the Company and /or any of its authorized representatives to seek medical information from any hospital/medical practitioner or any other related entity that you have attended or may attend in future concerning any disease or illness or injury.
  • You consent to provide a valid age proof and identity proof at the time of claims or any other time when required by the company.
  • You consent to receive information from the Company through hard copy documents and electronic or telecommunication mediums from time to time. You authorize the Company to exchange, share or part with the information relating to the contact details and information with other Pravaayu Healthcare Companies as may be required and you will not hold the Company or any other group company of Pravaayu Healthcare and their agents liable for use of this information.
If you have any questions you may contact us at: 7304 589 666 and also write to care@pravaayu.com. The Grievance Officer will contact you.